What is FASTag and New Rules Implemented From August 1?

What is FASTag and New Rules?

FASTag is an electronic toll collection system in India that allows vehicles to pass through toll plazas without stopping for cash transactions. This RFID (Radio Frequency Identification) technology has revolutionized the way tolls are collected, reducing congestion and promoting seamless travel.

Over the years, new rules and regulations have been introduced to improve the system further. This detailed blog post will cover everything you need to know about FASTag, its benefits, and the latest rules surrounding it. We will also delve into specific processes like how to register FASTag for a new car, how to check FASTag history, and more.

What is GNSS?

New developments have emerged in India’s tolling infrastructure. The Global Navigation Satellite System (GNSS) system is a satellite-based tolling system that will reportedly replace the FASTag system. With GNSS-based tolling, users will no longer pay tolls at fixed distances. Rather, they will be paying tolls only for the distance they travel.

More specifically, you will now be able to travel up to 20 km in each direction for free on expressways and national highways. The GNSS system will be implemented in April 2025 and will first be used alongside FASTag.

Though GNSS will eventually replace FASTag, the two will be used alongside each other until GNSS has been widely implemented. For now, let’s look at what is FASTag and new rules surrounding this system.

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What is FASTag and New Rules

FASTag is a reloadable tag linked to a prepaid account, which allows automatic deduction of toll charges. Affixed to the vehicle’s windscreen, it uses RFID technology to communicate with the toll plaza sensors, enabling cashless transactions. The introduction of FASTag is aimed at saving fuel, time, and the hassle of carrying cash while ensuring a smoother experience at toll booths.

As of recent updates, the National Highways Authority of India (NHAI) has implemented new rules and regulations regarding FASTag usage. These new rules come into effect on August 1, 2024 and must be implemented by the deadline of October 31, 2024. Below are some of the key changes:

1. KYC requirements

• The updated rules around FASTag KYC requirements state that FASTags that were issued 5 years ago must be promptly replaced. Those with 3-year-old FASTags must update their KYCs. Older and non-updated KYCs may render your FASTag account invalid or blacklisted.

2. Updating Vehicle Details and Photos

• From now on, each FASTag account must be linked with the vehicle registration number (VRN) and chassis number mentioned on the vehicle’s registration certificate (RC). Further, you must also link your mobile number to your FASTag account.

You must also upload clear front and side photos of your car to make it easier to identify the vehicle associated with a particular FASTag account.

• This is meant to serve the OVOT (One Vehicle, One Tag) mandate, which states that one vehicle should only use a single FASTag account. These steps are intended to raise transparency and accountability in the FASTag system and stop them from being misused.

• Linking your mobile number will help improve communication between FASTag users and providers. 

3. New Registrations

• Just bought a new car? You will need to issue a FASTag on the chassis number and update the registration number within 90 days or three months.

4. Database verification

• FASTag service providers must verify their databases thoroughly and confirm that the details of each FASTag account correctly correspond to the data in the national vehicle registry VAHAN database. 

This step will ensure the accuracy of the FASTag database.

How to Register FASTag for a New Car

Registering FASTag for a new car is a straightforward process, and it can be done online or at designated banks and toll plazas.

• Step 1: Choose a Provider: Several banks like SBI, HDFC, ICICI, and Paytm offer FASTag services. Choose a provider based on convenience.
• Step 2: Documents Required: You will need your KYC documents, including ID proof, address proof, and vehicle registration certificate (RC).
• Step 3: Application Process: Visit the provider’s website or visit a nearby point of sale (POS) at toll plazas or bank branches. Fill out the application form and upload the necessary documents.
• Step 4: FASTag Issuance: After successful verification, you will receive your FASTag, which you can then affix to your car’s windshield.
• Step 5: Activation: Once the tag is affixed, you need to activate it by linking it to your prepaid wallet. This can be done through your provider’s mobile app or website.

Also read: Should I Buy a New or Used Car?

How to Update Mobile Number in FASTag

Sometimes, you may need to update your mobile number linked to FASTag. Here’s a step-by-step guide:

1. Step 1: Contact Your Provider: The first step is to contact your FASTag provider, which could be a bank or a digital wallet service like Paytm.
2. Step 2: Submit a Request: You can submit a request online via the provider’s app or website, or you can visit the nearest branch.
3. Step 3: Verification Process: You may be required to verify your identity through an OTP sent to your old number or by providing relevant documents.

• Step 4: Update the Number: Once the verification is complete, your new number will be updated in the system.

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How to Know My FASTag ID

Your FASTag ID is a unique number associated with your FASTag account. Here’s how to retrieve it if you need it for any transactions or inquiries:

1. Step 1: Log into Your FASTag Account: Use your provider’s app or website to log in.
2. Step 2: Navigate to the FASTag Section: In the dashboard, look for “My FASTag” or similar options.

• Step 3: Find Your FASTag ID: Your FASTag ID will be displayed in your account details section. Note it down for future use.

How to Update Vehicle Registration Number in FASTag

If you’ve transferred your FASTag to a new vehicle, you’ll need to update the vehicle registration number. Here’s how to do it:

• Step 1: Log into Your FASTag Account: Go to your provider’s app or website.
• Step 2: Go to Account Settings: Find the section where your vehicle details are listed.
• Step 3: Edit Vehicle Registration: Select the option to edit your vehicle registration number and enter the new number.
• Step 4: Submit Documents: You may need to upload the new vehicle’s registration certificate for verification.
• Step 5: Confirmation: After verification, the new vehicle registration number will be updated in your FASTag account.

How to Change Name in FASTag

If you need to update the name on your FASTag account due to a legal name change or an error, follow these steps:

• Step 1: Contact Your Provider: Reach out to your FASTag service provider, either online or by visiting a branch.
• Step 2: Submit Name Change Request: Provide the necessary documentation, such as legal proof of name change, for verification.
• Step 3: Update the Name: Once the verification process is completed, your new name will be updated in the system.

Also read: What is a Hybrid Car?

How to Check FASTag History

Keeping track of your FASTag transactions is essential to ensure you have sufficient balance and avoid penalties. Here’s how you can check your FASTag history:

1. Step 1: Log into Your Provider’s Portal: Go to the bank or provider’s website/app where your FASTag is registered.
2. Step 2: Navigate to Transaction History: Look for the “FASTag” section and select “Transaction History.”
3. Step 3: View Details: You will see a detailed list of all your toll transactions, including the date, time, and toll amount deducted.

• Step 4: Download Statement: You can also download a statement of your FASTag history for your records.

How to Replace Damaged FASTag

In case your FASTag gets damaged or stops working, you’ll need to replace it. Here’s how:

• Step 1: Contact Customer Support: Get in touch with your FASTag provider’s customer support team.
• Step 2: Request for Replacement: You can either request a replacement online or visit a POS at a toll plaza.
• Step 3: Return the Damaged Tag: You may be required to return the damaged tag to get a replacement.
• Step 4: Activation of New FASTag: After receiving the new FASTag, you will need to activate it through the provider’s website or mobile app.

Latest Updates and Conclusion

FASTag has made toll payments in India faster and more efficient, allowing for cashless transactions and reducing the need for stops at toll plazas. With its mandatory implementation, all vehicle owners must understand how to use it effectively and follow the new rules in place. Whether you need to register FASTag for a new car, update your details, or replace a damaged tag, this comprehensive guide has covered all the essential steps.

FASTag is not just a toll payment system; it is a step toward a smarter and more integrated transportation network in India. With plans to extend its usage to parking and fuel payments, FASTag is set to revolutionize the way we travel in the coming years.

We hope we’ve helped you understand what is FASTag and new rules for FASTag that were recently implemented. With AUTOLIVENEWS, you can learn about the technical aspect of car ownership, like comprehensive insurance, and also understand mechanical concepts like torque and BHP.

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